IT Contract and Service Assistant

At Nouryon, our global team of Changemakers takes positive action every day, to reach higher collectively and individually. We create innovative and sustainable solutions for our customers to answer society’s needs – today and in the future.

We are looking for team members who bring ideas forward, champion others and work together to do better. Does that sound like you?

About the job:

We’re looking for an IT Contract and Service Assistant to support our Americas Regional Services Management team. In this role, you'll help keep things running smoothly behind the scenes—managing purchase-to-pay processes, handling vendor communications, tracking device orders, and making sure telco payments stay on track. You’ll also be the go-to person for various administrative tasks that help keep our IT operations flowing.

In your future role as IT Contract and Service Assistant, you will:

• Support purchase-to-pay (PTP) processes: Handle invoice checks, PO alignment, and ensure timely payments to vendors.
• Manage budgets: Help track actual vs. planned CAPEX and OPEX spend and keep budget data updated.
• Act as SPOC for telco vendors: Coordinate payments, resolve invoice disputes, and keep communication clear.
• Place and track hardware orders: Request devices, peripherals, and hardware for the Americas region.
• Support mobile subscriptions: Step in when issues come up and assist with subscription management.
• Keep documents up to date: Help maintain and periodically review document repositories.
• Communicate effectively: Share updates with the user organization and the broader Information Management team.

We believe you bring:

• Fluent English, both written and spoken (required)
• 2+ years of experience in similar administrative roles
• Solid SAP skills (PRs, GRs, payments)
• Good knowledge of MS Office tools
• Understanding of PTP processes (Ariba experience is a plus)
• Experience with payments for US accounts/clients strongly preferred
• Strong attention to detail—accurate, structured, and precise
• A proactive mindset and sense of urgency
• The ability to stay calm under pressure
• Independence combined with a team spirit
• Service-oriented attitude and accountability

Good to know:

This is a permanent position on a full-time basis, reporting to the IM Manager based in Mexico City.

Please apply via our online recruitment system. We will not accept applications via e-mail. Once it's with us we will review to see if we have a match between your skills and the role!

For more information about our hiring process, visit: nouryon.com/careers/how-we-hire/

We look forward to receiving your application!

We kindly ask our internal candidates to apply with your Nouryon email via Success Factors.

About Nouryon:

We’re looking for tomorrow’s Changemakers, today.

If you’re looking for your next career move, apply today and join Nouryon’s worldwide team of Changemakers in providing essential solutions that our customers use to manufacture everyday products such as personal care, cleaning, paints and coatings, agriculture and food, pharmaceuticals, and building products. Our employees are driven by the desire to make an impact and actively drive positive change. If that describes you, we will gladly make way for your ambitions.

From day one, we support you with your personal growth, through challenging positions and comprehensive learning and development opportunities, in a dynamic, international, diverse, and proactive working environment.

Visit our website and follow us on LinkedIn.

#WeAreNouryon #Changemakers

We have already chosen our sourcing channels for this recruitment and kindly ask not to be contacted by any advertisement agents, recruitment agencies or staffing companies.